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Frequently asked questions
Payment FAQs:
1. What payment options do I have?
2. When is my credit card charged?
3. Is it safe to shop at Buy-batteries.net with a credit card?
4. Will I be charged sales tax on my order?
What payment options do I have?
We accept all major credit cards such as Visa and MasterCard and debit cards including JCB, Maestro-UK and Solo. Paypal is also accepted at our secure checkout site.
When is my credit card charged?
Your credit card is charged immediately upon completion of the checkout process. Sophisticated systems are set up to immediately send your order to our shipping department, where items are to be shipped out by the end of the following business day.
Is it safe to shop at Buy-batteries.net with a credit card?
Buy-batteries.net ensures a very high level of security for your online purchases. We utilize 128 bit secure encryption software, SSL (Secure Socket Layer), in our checkout process. This means that all your personal information, including credit card information and other confidential information, are transmitted over the Internet in encrypted form and are decoded only after they have reached us.
Will I be charged sales tax on my order?
A sales tax of 8.75% would be charged to customers in the New York State.
Shipping FAQs:
1. Can I come to your locations to pick up an item?
2. What will I be charged for shipping?
3. Who will deliver my orders?
4. How long will it take for my item to reach me?
5. What should I do if my shipment never arrives?
Can I come to your locations to pick up an item?
Unfortunately, we are not currently configured for individuals to come to our locations to pick up their orders. We are merely an office for processing the paperwork for these transactions.
What will I be charged for shipping?
Shipping and handling charges vary greatly depending upon the value of the materials and craftsmanship of the piece and its final shipment destination. The shipping and handling rates are clearly posted in each item's description and are non-negotiable. Please consider this when placing your order.
Who will deliver my orders?
Items will be shipped by DHL or USPS. We may use other carriers as necessary.
How long will it take for my item to reach me?
Please note that business days, excluding Saturdays, Sundays and Public Holidays, are calculated in terms of delivery period. In general, it takes about 2-5 business days for delivery.
What should I do if my shipment never arrives?
Please allow up to 10 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the 'Contact Us' button on the website. We will get back to you shortly.
Product FAQs:
1. How to classify the battery?
2. Why can't the battery be charged?
3. What are the differences between Primary Battery and rechargeable battery?
How to classify the battery?
Batteries can be grouped into following categories:
Alkaline battery
Zincic carbolic battery
Lead-Acid battery
Nickel-metal-hydride
Nickel-cadmium
Lithium battery
Li-ion battery
Li-polymer battery
Fuel cells
Solar cells
Other types of battery
Why can't the battery be charged?
The reasons why a battery can't be charged may be the following:
1. The battery has no voltage.
2. The charger has no output electric current.
3. Low charging efficiency due to external cause.
What are the differences between Primary Battery and rechargeable battery?
A primary battery is not intended to be recharged and is discarded when the battery has delivered all of its electrical energy.
A rechargeable battery is a galvanic battery which, after discharge, is restored to the fully charged state by the passage of an electrical current through the cell in the opposite direction to that of discharge.
Precautions when using a battery:
1. Do not modify or disassemble it.
2. Do not incinerate or expose battery to excessive heat, which may result in an exposure.
3. Do not expose battery to water or other moist/wet substances.
4. Avoid piercing, hitting, crushing or any abuse use of the battery.
5. Do not forget to take away your battery from the device if you will not use it for a long time.
6. Avoid short circuit of the terminals by keeping your battery pack away from metal objects such as necklaces or hairpins.
Do you know?
1. It's a common phenomenon that a charged battery will eventually lose its charge if unused. Therefore,it may be necessary to recharge your battery after a storage period.
2. Li-ion batteries produce the same energy as NiMH batteries but weigh approximately 35% less. Today,a rechargeable Li-ion laptop battery should be more popular than a NiMh one for its lower weight.
3. Actual laptop battery run-time depends upon the power demands made by the your equipment.The use of the monitor, the hard drive and other peripherals results in an additional drain upon the battery, effectively reducing the battery's run-time.The total run-time of your battery is also heavily dependent upon the design of the laptop. To ensure maximum performance of the battery, optimize your computer's power management features. Refer to your laptop manual for further instructions.
